The short answer to the title of this piece is a resounding yes! There’s more to it than that, though, and we’ll go into the particulars below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day. But your actions won’t have much, if any, payoff because they’re not focused or directed by the Read More...
If you run a business of any size, customer service is a key component of your success. Unfortunately, most businesses are good at paying lip service to customer service, but come up short when it comes to actual delivery. Think about most of the customer service experiences you’ve had yourself when dealing with other companies. Sometimes you get lucky and have a genuinely good experience, but is that the norm? Read More...
Are you currently leveraging the awesome power of social media to grow your business? If you’re not, then you’re as good as leaving money on the table. Few tools are more powerful or offer greater potential for growth, with the proviso that they’re used correctly, of course. The next logical question, then, becomes how? How can you leverage that power to boost your bottom line? Fortunately, it’s easier than you Read More...
It’s no secret that sales are the life blood of any company. It’s no secret that not all salesmen are created equally, but why do some salesmen just seem to be so much better at it than others? Does it come down to training? Personality type? Age or gender? Honestly, it’s probably none of those things. Salesmanship is like any other skill. The more you do it, the more proficient Read More...
As we know, every dollar matters. Every dollar counts. Budgeting is not glamorous or fun, but it’s absolutely essential if you are to financially succeed in the long run. Unfortunately, most people think of budgeting as simply being a ledger of expenses and income. That’s part of it, sure. That’s the part your accountant attends to, and you need to know those numbers backwards and forward, but there are three Read More...
Everyone in business knows the value of the upsell or side-sell. Unfortunately, that’s the problem. Since everyone knows the “trick,” everybody is doing it. The reason? It works. It’s effective, but how do you stand out from the crowd? How do you make your upsell efforts succeed in a world swimming in similar offers? If it’s something you’re struggling with, the tips below will help! Sell Your Expertise Modern consumers Read More...
Leadership is one of those traits that most people find difficult to quantify. Everybody knows a great leader when they see one, but when you ask people to explain what specific qualities make a person a great leader, that’s when you get the “deer in the headlights” looks. It’s just hard to explain. This article will hopefully make it easier to explain, and help you become a better leader. Conviction Read More...
If you run a business of any size, customer service is a key component of your success. Unfortunately, most businesses are good at paying lip service to customer service, but come up short when it comes to actual delivery. Think about most of the customer service experiences you’ve had yourself, when dealing with other companies. Sometimes you get lucky and have a genuinely good experience, but is that the norm? Read More...
The short answer posed by the question in the title of this piece is a resounding yes! There’s more to it than that though, and we’ll go into the particulars just below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day, but your actions won’t have much, if any payoff because they’re not Read More...
The short answer posed by the question in the title of this piece is a resounding yes! There’s more to it than that though, and we’ll go into the particulars just below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day, but your actions won’t have much, if any payoff because they’re not Read More...
