If you run a business of any size, customer service is a key component of your success. Unfortunately, most businesses are good at paying lip service to customer service, but come up short when it comes to actual delivery. Think about most of the customer service experiences you’ve had yourself when dealing with other companies. Sometimes you get lucky and have a genuinely good experience, but is that the norm? Read More...
The short answer to the title of this piece is a resounding yes! There’s more to it than that, though, and we’ll go into the particulars below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day. But your actions won’t have much, if any, payoff because they’re not focused or directed by the Read More...
Some days, it’s just hard to get moving. Everyone goes through it. Everyone has days that feel as though they’re in a movie playing at regular speed while they’re stuck on frame advance. It’s just hard to get anything done. Motivation is the missing piece, but how does one get motivated if they just aren’t? It’s easier than you might think. Here’s what you do: 1) Start. It doesn’t matter Read More...
Do you feel as though you’re just existing and floating through life, waiting for something to happen? Have you put all your dreams on hold because you’re so focused on the things that are keeping you awake at night? Could it be the dead end job or the endless parade of bills? That’s a predicament that a lot of people find themselves in, but it doesn’t have to be that Read More...
Leadership is one of those traits that most people find difficult to quantify. Everybody knows a great leader when they see one, but when you ask people to explain what specific qualities make a person a great leader, that’s when you get the “deer in the headlights” looks. It’s just hard to explain. This article will hopefully make it easier to explain, and help you become a better leader. Conviction Read More...
Everyone in business knows the value of the upsell or side-sell. Unfortunately, that’s the problem. Since everyone knows the “trick,” everybody is doing it. The reason? It works. It’s effective, but how do you stand out from the crowd? How do you make your upsell efforts succeed in a world swimming in similar offers? If it’s something you’re struggling with, the tips below will help! Sell Your Expertise Modern consumers Read More...
Leadership is one of those traits that most people find difficult to quantify. Everybody knows a great leader when they see one, but when you ask people to explain what specific qualities make a person a great leader, that’s when you get the “deer in the headlights” looks. It’s just hard to explain. This article will hopefully make it easier to explain, and help you become a better leader. Conviction Read More...
If you run a business of any size, customer service is a key component of your success. Unfortunately, most businesses are good at paying lip service to customer service, but come up short when it comes to actual delivery. Think about most of the customer service experiences you’ve had yourself, when dealing with other companies. Sometimes you get lucky and have a genuinely good experience, but is that the norm? Read More...
The short answer posed by the question in the title of this piece is a resounding yes! There’s more to it than that though, and we’ll go into the particulars just below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day, but your actions won’t have much, if any payoff because they’re not Read More...
The short answer posed by the question in the title of this piece is a resounding yes! There’s more to it than that though, and we’ll go into the particulars just below. The problem with taking action in the absence of a clearly defined goal is that you’re just staying busy. Sure, that will fill up your day, but your actions won’t have much, if any payoff because they’re not Read More...
